JW Marriott Phu Quoc Emerald Bay Resort & Spa
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Under the talented hands of architect Bill Bensley - who is known as the king of resorts, you will feel like you are lost in a maze of 200 different bedrooms and villas designed in an open direction with an interior of more than 5000 antiques collected from different European countries. In addition, you can fully enjoy 5-star resort services from swimming pools, spa services, sports, restaurants, and more.
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5.0
Excellent
900 Reviews
Một trong những khách sạn đẹp tại Phú Quốc mà gia đình tôi yêu thích. Khách sạn có vị trí đẹp, bãi biển riêng rất đẹp, cảnh quan nội khu cũng rất đẹp. Vệ sinh khu vực sạch sẽ. Nhân viên nhiệt tình, thân thiện và chuyên nghiệp. Đặc biệt ở đây có những góc để chụp ảnh thì quá tuyệt vời. Tuy nhiên sau dịch covid dịch vụ có giảm đôi chút có thể do thiếu nhân sự. ...
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4.0
Very Good
94 Reviews
I had three days of free time at the end of my business trip to Vietnam, so I decided to come to Phu Quoc JW with three of my friends.
The good:
The resort itself is fabulous. It has a university-themed design, and I loved the lobby with its ceiling-suspended bed that almost rocked me to sleep. We had three rooms for the four of us, and all the rooms had private balconies with great views of crystal-clear water and fine white sands. Unlike Cancun, PQ’s beach is not crowded at all.
The not-so-good:
The resort also offered many activities to choose from. We signed up for a lot of them throughout our stay; however, we had a difficult time communicating with the person taking our reservation over the phone. We ended up showing up for a bike tour early in the morning (earlier than we’d like to wake up for if not for the tour) only to find that tour was already fully booked.
The pink restaurant (the only French restaurant here) cost us a bit over $600 USD for four and was below average at best. The manager did pay attention and sought feedback as if she knew something was off. She even found us the next morning during breakfast and had the chef speak with us. To be fair, I think the problem lies more with the ingredients rather than the cooking itself. Their truffle and wagyu were disappointing. You can find better truffles and steaks in any supermarket in the U.S for a fraction of the price.
What made up for it:
Being a JW resort, friendly staff and excellent service are expected. Most of the staff spoke English well, and if you asked for directions, they would leave their posts just to walk you over. I had a gentleman from the candle-making session show me the way to the Spa; I really needed a spa after the long flight and packed business itinerary. Now, the spa and its facilities are nice, but what made it stand out are the front desk ladies, Khanh and An (hopefully I spelled it right). It was early for our dinner after my appointment, so I decided to chat with the ladies at the front. We talked about everything from the weather to local food and culture. I even learned a few Vietnamese words from them and discovered that their names also have corresponding Chinese characters. Maybe it s because I interacted with them more, but I think they spoke the best English here in the resort aside from Jay, who is obviously American or attended school in the US. In the end, I believe these two made this place extra memorable. Cam On to the two of you.
Oh BTW! Bring sunscreen so you don’t get sunburned like I did! And if you’re familiar with Asia, the night market in PQ is nothing special, I’d probably spend that time somewhere else.
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