JW Marriott Phu Quoc Emerald Bay Resort & Spa

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1,060 Reviews
Bai Khem, An Thoi, Phu Quoc
(+84) 297 3779 999
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Dưới bàn tay tài hoa của kiến trúc sư Bill Bensley - người được biết đến như ông hoàng resort, bạn như lạc vào mê cung gồm 200 phòng ngủ và villa khác nhau thiết kế theo hướng mở cùng nội thất gồm hơn 5000 cổ vật được sưu tập từ các quốc gia châu Âu khác nhau. Ngoài ra, bạn có thể tận hưởng trọn vẹn các dịch vụ nghỉ dưỡng mang tiêu chuẩn 5 sao từ hồ bơi, dịch vụ spa, thể thao, nhà hàng, v.v..
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900 Reviews

Tôi đã ở rất nhiều resort nhưng ở JW Marriott là hoàn toàn khác biệt. Các bạn, anh chị nhân viên ở đây chăm sóc khách hàng rất tốt, thân thiện và niềm nở. Dành 3 ngày ở resort dường như chưa đủ với nhóm chúng tôi để trải nghiệm hết những hoạt động. Cho tôi gửi lời cảm ơn đến Chị Hạnh ở nhà hàng buffet sáng và bạn Huyền( tôi không nhớ đúng tên không) ở viện động vật học đã đưa chúng tôi tham quan và thuyết trình về những toà nhà và nhận phòng. Tôi sẽ chọn Marriott cho nhiều kì nghĩ sau nay ở Phú QuốcThêm

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Very Good

94 Reviews

I had three days of free time at the end of my business trip to Vietnam, so I decided to come to Phu Quoc JW with three of my friends.

The good:
The resort itself is fabulous. It has a university-themed design, and I loved the lobby with its ceiling-suspended bed that almost rocked me to sleep. We had three rooms for the four of us, and all the rooms had private balconies with great views of crystal-clear water and fine white sands. Unlike Cancun, PQ’s beach is not crowded at all.

The not-so-good:
The resort also offered many activities to choose from. We signed up for a lot of them throughout our stay; however, we had a difficult time communicating with the person taking our reservation over the phone. We ended up showing up for a bike tour early in the morning (earlier than we’d like to wake up for if not for the tour) only to find that tour was already fully booked.

The pink restaurant (the only French restaurant here) cost us a bit over $600 USD for four and was below average at best. The manager did pay attention and sought feedback as if she knew something was off. She even found us the next morning during breakfast and had the chef speak with us. To be fair, I think the problem lies more with the ingredients rather than the cooking itself. Their truffle and wagyu were disappointing. You can find better truffles and steaks in any supermarket in the U.S for a fraction of the price.

What made up for it:
Being a JW resort, friendly staff and excellent service are expected. Most of the staff spoke English well, and if you asked for directions, they would leave their posts just to walk you over. I had a gentleman from the candle-making session show me the way to the Spa; I really needed a spa after the long flight and packed business itinerary. Now, the spa and its facilities are nice, but what made it stand out are the front desk ladies, Khanh and An (hopefully I spelled it right). It was early for our dinner after my appointment, so I decided to chat with the ladies at the front. We talked about everything from the weather to local food and culture. I even learned a few Vietnamese words from them and discovered that their names also have corresponding Chinese characters. Maybe it s because I interacted with them more, but I think they spoke the best English here in the resort aside from Jay, who is obviously American or attended school in the US. In the end, I believe these two made this place extra memorable. Cam On to the two of you.

Oh BTW! Bring sunscreen so you don’t get sunburned like I did! And if you’re familiar with Asia, the night market in PQ is nothing special, I’d probably spend that time somewhere else.

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Location and contact

Bai Khem, An Thoi, Phu Quoc
(+84) 297 3779 999