JW Marriott Phu Quoc Emerald Bay Resort & Spa
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Under the talented hands of architect Bill Bensley - who is known as the king of resorts, you will feel like you are lost in a maze of 200 different bedrooms and villas designed in an open direction with an interior of more than 5000 antiques collected from different European countries. In addition, you can fully enjoy 5-star resort services from swimming pools, spa services, sports, restaurants, and more.
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5.0
Excellent
900 Reviews
Khách sạn tuyệt đẹp, phục vụ tuyệt vời, Quản Gia Nay Phục vụ tận tình, chu đáo trên cả tuyệt vời! gia đình cô chắn chắc chắn sẽ quay lại để nghỉ dưỡng tại các biệt thự!!!! Cảm ơn resort và toàn thể nhân viên Khu nghĩ dưỡng đã mang lại kì nghỉ thú vị cho chúng tôi^^
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4.0
Very Good
94 Reviews
The property is amazing, the concept is really different and the minimum details were planned point to the architect.
Service, staffs are extremely friendly they try their best to please you. however, management need to enrol them in English classes, sometimes is really difficult to communicate and be understood to order a simple wine from room service is a hard task.
Not kids friendly, despite theoretically have a kids club, the place is small no good attractions that caught the little eyes. Also, most of the activities proposed are for older kids and one BIG downside is that the main pool in front of the beach and water activities are only for 18y above, which is ridiculous and a lot of kids entered in the pool and need to be removed. This point is something for the hotel to rethink if accept kids or not, this is definitely not kids friendly your main pool in front of the beach play are not allowed to enter.
Management is not the best, they always need to create a compensation system to solve the problems that they create by themselves. I prefer to not have problems. Also, one big mistake from management, do not advise that the beach has a high number of crabs and that you be safer using water sandals, which they provide at hotel, they wait you to be pinched to inform you. My whole family hurt the feet, and I whiteness a couple of cases exactly like mine.
Breakfast is really good.
Spa was really good, staffs very kind.
Overall it is not value for money.
Ritz Bali is has a better service on overall.
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