Support

Terms & Conditions


Website/App migo.travel is the property of Migo Travel Viet Nam JSC. By using the information, services and products on the website Migo.travel, it means that you have fully accepted the Terms & Conditions of the website below. Please read carefully the Terms & Conditions of the website below before deciding to use our information, services and products.


Collect information


When you register as a member, you need to provide us with some personal information, such as your name, email address and other information provided by you. We may combine personal information provided by you with information other than Migo or from third parties to analyze content of interest to you.

Every time you visit migo.travel, our system uses cookies and other techniques to record your activities on migo.travel. The migo.travel server will also automatically record information when you visit this site and use its features including but not limited to URL, IP address, browser type, language, access date and time, or use features/services from the web.


Use information

We use your personal information to improve the quality of the website, to send you notifications about new migo.travel services or third-party services that we believe will be useful to you.

We may use your personal information in investigation, research or analysis to operate and improve migo.travel's techniques and site features.

We may use your personal information to determine if you may be interested in third-party products or services.

In principle, we do not provide third parties with your personal information except in the following cases:

You consent to us providing your personal information to third parties; and/or we deem it necessary to provide your personal information to a third party, for example to comply with legal requirements, prevent crime or protect national security, or protect personal safety of users or the public, …; and/or a third party who acquires all or most of the legal entity that owns migo.travel; and/or personally identifiable information about migo.travel visitors. We may share this type of information with third parties so that they can learn about the types of visitors to migo.travel and how they use the services offered by the web.


Modify or delete information

You may access your personal information and correct it if it is incorrect or delete it. Such changes and/or deletions may not be possible at certain times due to instability of the migo.travel system. In this case, we will make every effort so that you can continue to correct or delete your personal information as soon as possible, but we are not responsible for any problems or damage that may be caused by this.


Security

Passwords to access accounts of all members of migo.travel are protected by migo.travel. However, network security is not absolutely safe, so migo.travel is not responsible for possible damages.
[ ] I agree to the terms of use outlined above.
[ ] I agree to receive information from Migo sent to the registered email.

Privacy Policy


Migo Travel hereinafter referred to as "We" and “us”. At Migo, your privacy is the priority. All user data that we collect, use and protect is subject to this Privacy Policy. It means that our Privacy Policy applies to our main website (migo.travel) and any other official Exploria Investment Co. Ltd.’s websites and mobile applications. Please read our Privacy Policy carefully and do not access the website unless you agree with this statement. We reserve the right to make changes at any time for any reason to our Privacy Policy. You can see when we last updated our Privacy Policy. Any changes or modifications will be valid immediately upon posting of the updated Privacy Policy on our website.


COLLECT YOUR INFORMATION


We may collect the following kinds of information:

Personal data


  • Personal data is any information about you that can be identified. This may include: Your name, date of birth, email address, phone number, pictures, hometown, interests, educational background, likes and comments associated with your account, and other information you provide to us when you choose to participate in our website-related activities, such as creating an account, becoming a content contributor;
  • Bank details if you are a contributor of Migo and we only receive information for bank transfer;

Some of this personal information will be required to participate in the activities on our website, but some information will be voluntarily provided. You are not required to provide us with personal information of any kind, however, your refusal may result in your inability to use certain features of our website.

Derived data

Information that our servers automatically collect such as:

  • IP address;
  • Your position;
  • Your browser;
  • Your device information;
  • Your operating system.

Facebook and Google’s rights

If you choose to create an account with us, you will be given the choice to sign in with your email or use your Facebook or Google account. We will receive your basic information, including your name, gender, date of birth, profile picture, and other information that you have made public. For more information about Facebook’s permissions, please visit the Facebook Permissions Reference page. For more information about Google’s permissions, please visit the Third-party sites and apps that have access to your account page.

Mobile device data

Device information, such as mobile device ID, model and manufacturer, and location information, if you access the Site from a mobile device.


HOW TO USE YOUR INFORMATION


We ask you to provide your information in order to provide you with smooth and efficient access to our website. We may use your information to:


  • Aggregate information about our users in our internal database
  • Create and manage your account
  • Use anonymous statistical data to perform data analysis for internal use or with third parties
  • Provide advertising
  • Email you about your account/activity with us
  • Send you a weekly newsletter
  • Dispute resolution and troubleshooting
  • Respond to customer service and support requests

RIGHTS TO USE INFORMATION


We may share information we have collected about you in certain situations. Your information may be used as follows:

Third party service provider
We will not disclose your information to third party service providers.

Interaction with other users You will be able to see other users on the page. You'll see their name, profile picture, and profile description.

Online post When you write articles and comments on our site public, they will all be viewable and distributed offsite and across other channels.

Third Party Advertisers We may use third party advertising companies to serve ads when you visit migo.travel. These companies may use information about your visits to Migo and other websites contained in your cookies to deliver your advertising preferences.

Affiliates We may share your information with our corporate affiliates. In that case, we will ask the corporate affiliates to respect this Privacy Policy. Corporate affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or are under common control.

Business Partners We may share your information with our business partners to offer you products, services, or promotions.

Other third parties We may share your information with advertisers and investors to conduct business analysis. We may also share your information with these third parties for marketing purposes to the extent permitted by law.

TRACKING TECHNOLOGY


Cookies
These cookies are used to optimize the user's experience. Most browsers by default accept cookies. You will be able to disable cookies but please note that disabling cookies may affect the functionality of the website.

Online advertising In addition, we may use third-party software to serve ads on the Website (and our mobile applications), conduct email marketing campaigns, and manage marketing campaigns. other interactive markets. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting out of interest-based advertising, visit the Network Advertising Initiative Opt-Out Tool or the Digital Advertising Alliance Opt-Out Tool.

Website Analytics Data We may use anonymized data with third-party providers such as Google Analytics to enable us to analyze and track users on the website. When you visit our website, you consent to our use of your information as above. We use this information internally.

THIRD PARTY SITE


Migo may contain links to other third party websites, including advertisements and services that may not be relevant to us. When you click on those links, any information you provide to them will not be covered by this Privacy Policy. We are not responsible for the content or Privacy Policy of any third-party links on the website.


SECURITY OF YOUR INFORMATION


We use administrative and technical security measures to help protect your personal information. Please note that despite your best efforts to keep your information secure, no security measure is perfect and no method of data transmission can be guaranteed against any interference or abuse. Any information disclosed online is susceptible to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.


UPDATE/EDIT AND DELETE DATA


You have the right to update/edit and delete your personal data; submit a request to process your personal data by contacting the email address: support@migo.travel


OPTIONS ABOUT YOUR INFORMATION


Account information
At any time you may want to change the information in your account by logging in and changing your information.
Upon request to terminate your account, we will delete your account and information from our operating systems and databases.

Email and Contact Information
We will only contact you via email if you have signed up to write with us and/or if you have subscribed to our newsletter.
If you no longer wish to receive emails from us, you may unsubscribe from our newsletter and/or contact us directly through the email address provided below.


CONTACT US


Please do not hesitate to contact us via marketing@migo.travel if you have any questions about this Privacy Policy.

Terms of Use


Website migo.travel (hereinafter referred to as website) is the property of Exploria Vietnam. When using the information, services and products on the website, it means that you fully accept these Terms below. Please read carefully the following pages before deciding to use our information, services, and products.


1. Register to use and log in to your account


When registering an account on Migo, the user needs to provide the website with accurate, complete, and up-to-date personal information. When choosing a password for the accessed account, choose the one that no one can easily guess. After registration, the user is responsible for maintaining the password and should not disclose the password, authorize, or allow anyone to use it for any purpose. Migo will always treat the access and use of the services on the website by someone else's username and password as accessing and using the services by that user, regardless of the username and the password can be used by others without the owner's acknowledgment or permission. If you discover that anyone knows your password or uses your password to access and use the services on the website, you should immediately notify us and change your password or request the website support setting new passwords.


1.1. Regulations of Username

  • An username must not be similar to Vietnamese leaders, National & Government Chiefs, and Vietnamese businessmen.
  • It is strictly forbidden to use names that attack other members, name names with obscene, objectionable content, and not suitable for Vietnamese customs and traditions.
  • Do not use other confusing usernames.
  • It is forbidden to impersonate others.

1.2. Regulations of Profile picture

  • It is strictly forbidden to use offensive images or words with negative or provocative connotations.
  • It is strictly forbidden to use images or words related to politics, laws, beliefs, religions, etc.
  • It is strictly forbidden to use images as well as names of national heroes, wanted criminals, war criminals, signatures as well as usernames, and so on as profile pictures.
  • It is strictly forbidden to use the profile pictures or signatures for the purpose of propagandas for other groups rather than the website in any form.
  • It is strictly forbidden to use the profile pictures or signatures with sensitive, sexually suggestive content and so on in contrast to Vietnamese customs and traditions.

2. Regulations of content and publication:


The user is responsible for any content submitted to or transmitted through the website and must not allow others to create any discomfort, annoyance, or disturbance to Migo and other users.

The user commits to use the website in accordance with all applicable laws and regulations and agrees not to use the website to post, transmit, distribute, or link content that:

  • Violates the laws and regulations of the Vietnamese Government.
  • Violates the regulations on copyrights, trademark, intellectual property, and personal property rights.
  • Contains information that is obscene, inflammatory, or defamatory.
  • Sabotages the safety, uniformity, and interfaces of the website.

Any violation of the provisions above, Migo will cancel the right to use the website. At the same time, depending on the severity of the violation, the user will be responsible under the laws of Vietnamese Government.

Published content must satisfy the following conditions:

a. Content must have a gentle and friendly attitude. It is absolutely forbidden to contain contents that are provocative, compares idols in a negative way, intentionally causes disunity of the website, and intentionally causes conflicts between members. We prohibit acts of ethnic division, lashing out at regions, inciting violence, gangsters, etc. And, we prohibit the use of obscene and defamatory words in the participating information.

b. Prohibition of vulgar words, incompatible with Vietnamese customs and traditions

c. It is strictly forbidden to write or spread on the forum or from the forum content, links, and so on, that are discouraging, defamatory, insulting, and infringing upon the rights, reputation and privacy of other individuals or members.

Posts that violate one of the following regulations will be deleted and marked as violation:

a. Going against the Socialist Republic of Vietnam; harming national security, social order and safety; undermining the great unity of people; propaganda war of aggression; causing hatred and conflicts among ethnic groups, ethnic groups and religions; propagate, incite violence, lewdness, debauchery, crimes, social evils, superstition; destroy the customs of the nation.

b. Disclosing state secrets, military secrets, security, economic, foreign affairs, and other secrets prescribed by law;

c. Disseminating information that distorts, slanders, or offends the reputation of the organization; reputation and dignity of citizens;

d. Taking advantage of the Internet to advertise, propagate, purchase and sell goods and services on the list of banned goods as prescribed by law.

e. Disrupting, destroying equipment systems, and illegally obstructing the management, provisions, uses of Internet services, and online information on the Internet.

f. Stealing and illegally using passwords, cryptographic keys, and private information of organizations and individuals on the Internet.

g. Creating and installing computer virus and malware programs to perform one of the acts of changing the setting parameters of digital devices; collecting information of others; deleting or invalidating informations of security software installed on digital devices; preventing the user's ability to remove or limit the use of unnecessary software; appropriating control over digital equipment; changing, deleting information stored on digital devices and acts that infringe upon the legitimate rights and interests of users.

h. Unauthorized use of another member's personal account;

i. Stealing and illegally using passwords, encryption keys and other members' private information on the website; obstructing or threatening the normal use of accounts and passwords of other users.

j. Taking advantage of the website providing online social networking services to provide, transmit, or place direct links to information that violates law provisions.

k. It is strictly forbidden to organize any form of betting, gambling, or agreements related to money, cash or kind.

l.It is strictly forbidden to insult and ridicule others in any form (mocking, disparaging, discriminating against religion, gender, ethnicity, etc.)

m. Members will not post or transmit any information that is illegal, deceptive, insulting, obscene, pornographic, offensive, threatening, abusive, hateful, inflammatory, and so on with the general moral standards of society of any kind. Contents detailing lewd, violent, murderous acts; posting or broadcasting offensive and uncivilized images; providing content, images, nude pictures that are sexually provocative, lacking in aesthetics, and not in line with Vietnam's customs and traditions will be completely prohibited.

n. We respect the right to freely express, but also reserve the right to remove, or take down parts or all of your posts, if they are deemed to violate the Regulations of Provision above, regardless of whether the violation is clear or implied.

o. We prohibit the dissemination of any solicitated messages, chained letters, investment opportunities or any other forms of commercial communication that is not intended by the user; spam messages, any transmitted information, software, or other materials that violate or infringe the rights of others, including materials that invade private or public availability, or copyright-protected materials, trademark or other proprietary rights, or derivative works without the prior consent of the owner or legal right holder.

p. Do not send or transmit any information or software that is not owned by you. Do not use, provide information in violation of regulations on intellectual property and other provisions of applicable laws.

q. It is strictly forbidden to send or post information, and software with viruses or other harmful components.

r. Do not trespass, hack, access, use or attempt to infringe, hack, access, or use any part of our servers, and/or any data areas without permission. We do not allow and strictly prohibit acts of taking advantage of the system’s errors for personal gain and causing damage to the service’s provider.

s. Do not disrupt the normal flow of the information in an interaction, claim to be affiliated with or on behalf of a business or association, institution, or other entity with which you are not authorized to declare such affiliation for personal gain, confusing the same website participants. You will be not allowed to create false information about other individuals, organizations, or businesses; wrong information that infringes upon the legitimate rights and interests of organizations, enterprises, and individuals.

t. Do not distribute journalistic, literary, artistic works or publications in violation of law provisions.

u. Do not use any program, tool, or other forms to interfere with the website system.

v. Do not take any actions to illegally log in or attempt to log in illegally or cause damage to the website’s server.


3. Right to collect and use information


When the user accesses and uses the website, Migo may collect and store information such as cookies and personal information provided on the website. Personal information provided by the user includes name, phone number, email address, residential address, etc. We may use this information to plan, research, design, and distribute services or provide information to the authority as required by the Law or the Court.


4. Disclaimer


Migo has security solutions for the provided website and its services. However, Migo cannot guarantee the website against unpredictable destructive actions or viruses from the Internet.

Migo makes no warranties or representations about the accuracy or completeness of any information on this website. Migo will periodically add, change, improve, or update the features and information on this website without a warning. Under no circumstances, Migo will not be responsible for any loss, damage, or liability resulting from the use of information from this website, nor for any errors, omissions, interruptions, or delays about the information.

The use of information on this website is entirely at the user's own risk. Under no circumstances, Migo or our representatives will be responsible for any direct, indirect, incidental, special, or consequential damages.

The website includes links to other websites that are not owned or controlled by Migo or contain information provided by third parties. Therefore, Migo is not responsible for errors or omissions in information cited and the content, privacy, security of websites linked to, and damages when users access, and use those sites.


5. Changes on the website


We reserve the right in our sole discretion, to add, modify or delete any information, or change the appearance, presentation, composition, or functionality of this website including any items at any time without prior notice.


6. Change of regulations


We reserve the right to change the rules without prior notice. By continuing to use the website after such modifications, the user implicitly agrees to abide by the amendments in the regulations.


7. Prohibited access


We reserve the right, at all times, to prohibit or deny the user's access to the website or any part of the website immediately and without notice, if we believe that the user has breached any of these terms, or the prohibition of access in our sole discretion, when we consider such denial appropriate and necessary in our jurisdiction.


8. Information of the third parties


The information provided on the website may contain information from a third party or be culled from other sources. We do not accept any responsibility for the information we post, users will use or place reliance on such information with the user's knowledge, responsibility, and risk.


9. Compensation


The user agrees to indemnify all liabilities, proceedings, losses and expenses (including, without limitation, legal fees) in connection with or arising out of the user's breach of any of the Terms of Use. In case of necessity, or as required by law, we may participate in the proceedings before the claims or negotiate to settle.


10. Intellectual Property Rights and Other Rights


All intellectual property rights existing in the website belong to Exploria Vietnam. Accordingly, all legal rights are guaranteed. Except with Migo's consent, the user is not permitted to upload, post, publish, reproduce, transmit or distribute in any part of the website or make modifications of the content provided on the website.

In areas where posting is permitted, users may share permitted information in the formats we default to, and users are solely responsible for the content, information, images and any other sharing by the user with an individual user or group of users.

However, in all cases, we still reserve the right to process the posted information in accordance with the customs, codes of ethics and rules to ensure national security, and we reserve the right to allow or not allow user posts to appear or exist on the website or in areas where information is allowed to be shared.

Other proprietary rights, the content of the website, and the goods or services provided that we have on the website. The use of our rights and property requires our prior written permission. Apart from giving written permission, we do not grant any other license whether clear or implied way, or through letting users use the service. And therefore, users do not have the right to use our website or services for commercial purposes without our prior written permission. Ngoài việc cấp phép bằng văn bản, chúng tôi không cấp phép dưới bất kỳ hình thức nào khác cho dù đó là hình thức công bố hay hàm ý, hoặc thông qua việc để người dùng sử dụng dịch vụ. Và do vậy, người dùng không có quyền sử dụng website hoặc dịch vụ của chúng tôi vào mục đích thương mại mà không có sự cho phép bằng văn bản của chúng tôi trước đó.

Your consent for us freely using, disclosing, adopting and modifying any ideas, concepts, practices, suggestions, suggestions, comments or other forms of notice that you provided to us in connection with Migo is free of charge.


11. Providing content on Migo


You agree to grant us all rights and licenses (including moral or other necessary rights) to use, display, reproduce, modify, publish, make available, promote, translate and create other hybrid versions, in whole or in part, on a global scale without remuneration. This license applies to any form, medium, or technology known or later developed. Users should note that postings on the website, or in authorized areas may continue to reside on our website even if the user's account has been deleted for any reasons.


12. Limitation of Liability and Warranties


All information is for general user's reference only. Migo does not accept any responsibility for such information.

Access to and use the website is the user's sole responsibility and is provided as-is. Migo is for personal use only and makes no representations or warranties of anything, specifically stated or implied for any particular purpose.

Users act and have full confidence in the user's skill and judgment concerning the use and understanding of the information obtained by the user on the website. Users are responsible for ensuring that their use of the information complies with all applicable legal requirements.

The limitation of liability in the Regulations shall apply to the fullest extent permitted by the applicable law.


13. Notice of Copyrights


If you believe your ownership rights have been used in ways that infringe copyright, please contact us via email marketing@migo.travel.


14. Applicable Law


The user agrees that the Terms of Use and any dispute arising from the user's use of this website or our products and services will be resolved following the applicable laws of the Socialist Republic of Vietnam. By registering or using our website and services, users implicitly agree to and comply with all provisions of the Laws of Vietnam.


Community Standards


Website/App migo.travel is the property of Migo Travel Viet Nam JSC. By using the information, services and products on the website migo.travel, it means that you have fully accepted the Terms of use of the website below. Please read carefully the Terms of use of the website before deciding to use our information, services and products.

The standards are based on public input, as well as expert advice in areas such as technology, public safety and human rights. To make sure everyone's opinion is taken seriously, we've worked to develop a standard that embraces a wide range of perspectives and beliefs, especially the views and beliefs of vulnerable or marginalized people or overlooked communities.

Authenticity

We want to make sure the content people see on migo.travel is authentic. We think authenticity creates a better environment for sharing. As a result, we don't want people to use migo.travel to spread misinformation about who they are and what they're doing.

Safe

We are committed to making Migo a safe place. Threatening content that has the ability to exclude, intimidate others or silence them will not be allowed to appear on migo.travel.

Privacy

We are committed to protecting the privacy and information of individuals. Thanks to privacy, people are free to be themselves, freely choose how and when to share on migo.travel, and can connect more easily.

Dignity

We believe that everyone is equal in dignity and rights. We want people to respect the dignity of others, while not harassing or dishonoring them.


COMMUNITY STANDARDS


Our community standards apply to all types of content and to people around the world.