Scenia Bay Residences
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Uniquely designed in Domino style stacked with a new herringbone layout, Scenia Bay Residences is an ideal stop for couples, families or long-time business travelers because of its convenient location and high-class amenities. Consisting of 250 rooms and 702 different apartments with sea views, two super view swimming pools promise a relaxing vacation for you.
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5.0
Excellent
1 Reviews
phong cảnh đẹp, từ phòng chúng tôi có thể ngắm hoàng hôn và bình mình trên biển rất đẹp , nhà hàng cũng có thể nhìn view biển . Nhân viên thân thiện và nhiệt tính chúng tôi sẽ quay lại vào kì nghỉ tới.
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2.0
Poor
1 Reviews
Hmmm.
Where to start.
The hotel itself is about 7kms away from the town, and the beach they have is about 2kms by shuttle.
The hotel has some amazing facilities but it s starting to show its age.
The rooms are clean, but quite dated now, with lots of dark wood.
The views are amazing if you have an ocean view room.
The reception staff are less than helpful. Especially considering that the hotel was not even half full.
We had an issue with our room and the staff said they would move us. But moved us to a worse room, with less of a view as it was on a lower floor and looked out to another hotel.
I am a gold hotels.com customer and one of the perks at this hotel was a free room upgrade, subject to availability. I explained this to the staff who said that there was no availability. When I showed them online that there was availability for EVERY type of room in the hotel, I was begrudgingly upgraded.
Another perk that came with booking through expedia/hotels.com was the 1,000,000 VND towards drinks and food during our stay. Again the hotel refused to honour this, giving us a voucher to be used in a restaurant that they had closed (due to lack of hotel guests) then offered us another menu, which they had only around 20% of the dishes - with no meat options. The reception staff again were very unhelpful. I never did get the money towards food & drinks like I was promised.
Breakfast had a wide selection of food, however everything was very bland with no real flavour. Including the coffee - one thing Vietnam prides itself on is good coffee.
The same goes for the restaurant. We had to eat there the first night, as it was late after we eventually got our room sorted, and the hotel is quite away from restaurants & bars.
The hotel has potential to be good, but it is dated, the reception staff are rude & unhelpful and especially at the moment with the downturn in tourism seem to be driving customers away.
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